Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

RIIWHS203D Mapping and Delivery Guide
Maintain amenities

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency RIIWHS203D - Maintain amenities
Description
Employability Skills
Learning Outcomes and Application This unit describes a participant’s skills and knowledge required to maintain amenities in the Resources and Infrastructure Industries.This unit is applicable for those working in operational roles.Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and Industry sectors. Relevant information must be sourced prior to application of the unit.Note: The terms Occupational Health and Safety (OHS) and Work Health and Safety (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,

this unit is best assessed in the context of this sector’s work environment;

where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills; and,

this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,

assessment may be conducted in conjunction with the assessment of other Units of Competency; and,

assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,

assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,

where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,

assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:

Industry sector

AQF** Level

Required assessor or Industry subject matter expert experience

Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction

1

1 Year

2

2 Years

Drilling, Coal Mining and Extractive (Quarrying)

3-6

3 Years

Metalliferous Mining and Civil Construction

3-6

5 Years

Other sectors

Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation.

*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.

**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and prepare for work
  • Access, interpret and apply amenities documentation and ensure the work activity is compliant
  • Obtain, interpret, clarify and confirm work requirements before proceeding
  • Obtain and prepare materials and resources
       
Element: Provide amenities services
  • Establish and monitor a safe work environment
  • Administer service contracts
  • Clean and maintain amenities
  • Maintain amenities equipment and cleaning accessories
  • Maintain security of amenities, equipment and accessories correctly
  • Dispose of hazardous and environmentally sensitive materials
  • Maintain written records for amenities cleaning problems, materials and cleaning resource usage
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

1 Plan and prepare for work

1.1 Access, interpret and apply amenities documentation and ensure the work activity is compliant

1.2 Obtain, interpret, clarify and confirm work requirements before proceeding

1.3 Obtain and prepare materials and resources

2 Provide amenities services

2.1 Establish and monitor a safe work environment

2.2 Administer service contracts

2.3 Clean and maintain amenities

2.4 Maintain amenities equipment and cleaning accessories

2.5 Maintain security of amenities, equipment and accessories correctly

2.6 Dispose of hazardous and environmentally sensitive materials

2.7 Maintain written records for amenities cleaning problems, materials and cleaning resource usage

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

locates and applies relevant documentation, policies and procedures

demonstrates completion of maintaining amenities that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

planning maintenance and servicing schedules

accesses, interpreting, applying technical information for using cleaning equipment and resources

selecting wearing and caring for personal protective equipment

using cleaning equipment, resources and cleaning tools to appropriately clean and maintain amenities

correctly disposing of environmentally sensitive materials and waste

maintaining and performing minor repairs on cleaning equipment

maintaining written amenities maintenance records

The candidate must demonstrate knowledge of maintaining amenities through:

adhering to site policy, procedure and licensing requirements for amenities maintenance

complying with worksite operating procedures

locating and applying worksite site chemical substance information system

determining amenities equipment characteristics, uses and limitations

complying with manufacturer and site equipment maintenance systems

stock control procedures related to the amenities operations

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

1 Plan and prepare for work

1.1 Access, interpret and apply amenities documentation and ensure the work activity is compliant

1.2 Obtain, interpret, clarify and confirm work requirements before proceeding

1.3 Obtain and prepare materials and resources

2 Provide amenities services

2.1 Establish and monitor a safe work environment

2.2 Administer service contracts

2.3 Clean and maintain amenities

2.4 Maintain amenities equipment and cleaning accessories

2.5 Maintain security of amenities, equipment and accessories correctly

2.6 Dispose of hazardous and environmentally sensitive materials

2.7 Maintain written records for amenities cleaning problems, materials and cleaning resource usage

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access, interpret and apply amenities documentation and ensure the work activity is compliant 
Obtain, interpret, clarify and confirm work requirements before proceeding 
Obtain and prepare materials and resources 
Establish and monitor a safe work environment 
Administer service contracts 
Clean and maintain amenities 
Maintain amenities equipment and cleaning accessories 
Maintain security of amenities, equipment and accessories correctly 
Dispose of hazardous and environmentally sensitive materials 
Maintain written records for amenities cleaning problems, materials and cleaning resource usage 

Forms

Assessment Cover Sheet

RIIWHS203D - Maintain amenities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

RIIWHS203D - Maintain amenities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: